Celestron

CELESTRON TELESCOPE/TELESCOPE ACCESSORY TWO-YEAR LIMITED WARRANTY
Binocular warranty information follows this section.

Celestron warrants its telescopes to be free from defects in materials and workmanship for two years. Celestron will repair or replace such product or part thereof which, upon inspection by Celestron is found to be defective in materials or workmanship. As a condition to the obligation of Celestron to repair or replace such product, the product must be returned to Celestron together with proof-of-purchase satisfactory to Celestron.

The proper Return Authorization Number must be obtained from Celestron in advance of return. Call Celestron at (310) 328-9560 to receive the number to be displayed on the outside of your shipping container.

All returns must be accompanied by a written statement setting forth the name, address, and daytime telephone number of the owner, together with a brief description of any claimed defects. Parts or product for which replacement is made shall become the property of Celestron.

The customer shall be responsible for all costs of transportation and insurance, both to and from the factory of Celestron, and shall be required to prepay such costs.

Celestron shall use reasonable efforts to repair or replace any telescope covered by this warranty within thirty days of receipt. In the event repair or replacement shall require more than thirty days, Celestron shall notify the customer accordingly. Celestron reserves the right to replace any product which has been discontinued from its product line with a new product of comparable value and function.

This warranty shall be void and of no force of effect in the event a covered product has been modified in design or function, or subjected to abuse, misuse, mishandling or unauthorized repair. Further, product malfunction or deterioration due to normal wear is not covered by this warranty.

Celestron disclaims any warranties, express or implied, whether of merchantability or fitness for a particular use, except as expressly set forth herein.

The sole obligation of Celestron under this limited warranty shall be to repair or replace the covered product, in accordance with the terms set forth herein. Celestron expressly disclaims any lost profits, general, special, indirect or consequential damages which may result from breach of any warranty, or arising out of the use or inability to use any Celestron product. Any warranties which are implied and which cannot be disclaimed shall be limited in duration to a term of two years from the date of original retail purchase.

Some states do not allow the exclusion or limitation of incidental or consequential damages or limitation on how long an implied warranty lasts, so the above limitations and exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Celestron reserves the right to modify or discontinue, without prior notice to you, any model or style of telescope. If warranty problems arise, or if you need assistance in using your telescope, contact:

Celestron International, Customer Service Department, 2835 Columbia Street, Torrance, CA 90503. Telephone (310) 328-9560, Fax (310) 212-5835, Monday - Friday 8AM-4PM PST.


CELESTRON BINOCULAR/SPOTTING SCOPE WARRANTY


Celestron warrants most of its binoculars and spotting scopes to be free from defects in materials and workmanship for the binoculars usable lifetime to the original owner.  Each binocular or spotting scope series will list the warranty for it on the Celestron website.

Celestron will repair or replace the binoculars or spotting scope which, upon inspection by Celestron, are found to be defective in materials or workmanship and within the definitions of the limits described below.

This warranty is effective January 1, 2012 and supersedes all other warranties as noted in brochures, instruction manuals, product packaging, etc.

This warranty does not cover products that have been subject to abuse, misuse, physically damaged, altered, or had unauthorized repairs or modifications.  This warranty does not cover defects due to normal wear and tear and other conditions.

Celestron shall use reasonable efforts to repair or replace any binocular or spotting scope covered by this warranty within 30 calendar days of receipt and if it takes longer the customer will be notified.

If warranty problems arise, or if you need assistance in using your binoculars or spotting scope, contact:
Celestron
Technical Support Department
2835 Columbia Street, Torrance, CA90503 USA
Tel.  310-803-5955   or www.celestron.com/support

This warranty is valid to U.S.A. and Canadian customers who have purchased their binoculars or spotting scope from an authorized Celestron dealer in the U.S.A. or Canada.  Warranty service outside the U.S.A. and Canada is valid only to customers who purchased from a Celestron Distributor or authorized Dealer in the specific country and please contact them for such service.

Limitations of Normal Wear and Tear

Binocular and spotting scope exteriors (rubber or other material) are fully covered for 5 years against defects in materials and workmanship but small scratches or blemishes are not covered.

Lens caps/covers, eyecups, cases/pouches, and straps are fully covered for 2 years against defects in materials and workmanship but are not covered for accidental loss.

Optical coatings may develop over time small blemishes through normal wear and tear or abuse under various environmental conditions and are not covered and the determination is at the sole discretion of Celestron.

Other Limitations Not Covered

The basic optical system is covered for the useful life of the binoculars or spotting scope for the original owner.

Collimation/Optical Alignment issues must be claimed within 30 days of purchase.

Loss of the binoculars or spotting scope or of lens caps/covers, eyecups, cases/pouches, or straps are not covered.

Process Required for Returning Binoculars or Spotting Scope

As a condition to the obligation to repair or replace your binoculars or spotting scope, they must be returned to Celestron prepaid with proof of purchase satisfactory to Celestron and the appropriate return shipping and handling charge noted below.

The proper Return Authorization Number must be obtained from Celestron in advance of return.  Call Celestron at 310-803-5955 or go to www.celestron.com/support to receive the number to be displayed on the outside of your shipping box.

All returns must be accompanied by a written statement with the name, address, telephone number, and email address of the owner together with a brief description of any claimed defects.

The customer must send a check or money order in the amount of $14.95 made out to Celestron.

Parts or products for which replacement is made shall become the property of Celestron.
Celestron reserves the right to replace any product which has been discontinued from its product line with a new product(s) of comparable function at its sole discretion.  Celestron does not issue refunds but only repair or replacement.

The proper Return Authorization Number must be obtained from Celestron in advance of return. Call Celestron at (310) 328-9560 to receive the number to be displayed on the outside of your shipping container. All returns must be accompanied by a written statement setting forth the name, address and daytime telephone number of the owner, together with a brief description of any claimed defects. Parts or product for which replacement is made shall become the property of Celestron.

The customer shall be responsible for all costs of transportation and insurance, both to and from the factory of Celestron, and shall be required to prepay such costs.

Celestron shall use reasonable effort to repair or replace any binocular or spotting scope covered by this warranty within thirty days of receipt. In the event repair or replacement shall require more than thirty days, Celestron shall notify the customer accordingly. Celestron reserves the right to replace any product which has been discontinued from its product line with a new product of comparable value and function.

This warranty shall be void and of no force of effect in the event a covered product has been modified in design or function, or subjected to abuse, misuse, mishandling or unauthorized repair. Further, product malfunction or deterioration due to normal wear is not covered by this warranty.

Celestron disclaims any warranties, express or implied whether of merchantability or fitness for a particular use, except as expressly set forth herein.

The sole obligation of Celestron under this limited warranty shall be to repair or replace the covered product, in accordance with the terms set forth herein. Celestron expressly disclaims any lost profits, general, special, indirect or consequential damages which may result from breach of any warranty, or arising out of the use or inability to use any Celestron product. Any warranties which are implied and which cannot be disclaimed shall be limited in duration to a term of one year from the date of original retail purchase.

Some states do not allow the exclusion or limitation of incidental or consequential damages or limitation on how long an implied warranty lasts, so the above limitations and exclusions may not apply to you.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Celestron reserves the right to modify or discontinue, without prior notice to you, any model or style of binocular or spotting scope. If warranty problems arise, or if you need assistance in using your product contact:

Celestron Customer Service Department, 2835 Columbia Street, Torrance, CA 90503. Telephone (310) 328-9560, Fax (310) 212-5835, Monday - Friday 8AM-4PM PST.

These warranties supersede all other product warranties.

NOTE: These warranties are valid to U.S.A. and Canadian customers who purchased the product from an authorized Celestron dealer in the U.S.A. or Canada. Warranty outside the U.S.A. and Canada is valid only to customers who purchased from a Celestron International Distributor or Authorized Celestron Dealer in the specific country. Please contact them for any warranty service.


Previous Warranty Information

From January 1, 2005 through December 31, 2011, Celestron offered a No Fault Warranty on all binoculars and spotting scopes.  For a charge of $25.00 for binoculars and $35.00 for spotting scopes, any binocular or spotting scope would be repaired or replaced with the same or similar product at the sole discretion of Celestron regardless of how the binoculars or spotting scope were damaged or rendered unusable.  The customer must be the original owner, provide proof of purchase, and return the binoculars or spotting scope prepaid to Celestron.

From January 1, 2003 through December 31, 2004, Celestron offered a No Fault Warranty on the Regal, Noble, and Ultima binocular lines.  The details are the same as noted above.

From January 1, 2000 through December 31, 2002, Celestron offered a Limited Lifetime Warranty on all binoculars and spotting scopes.  The limitations at that time were similar to wear and tear as noted in the current Limited Lifetime Warranty.  Prior to 2000, Celestron offered a Limited Lifetime Warranty on specific models and some models had other specific year warranties which have expired.



. . . our 34th year